Privacy Policy
TrustForce Project Management is committed to protecting the personal data of everyone who contacts us or uses this website.
01 — Who We Are
TrustForce Project Management is a project management consultancy registered and operating in Ras Al Khaimah, United Arab Emirates. This website is operated by TrustForce Project Management ("we", "us", "our").
Our website is hosted by Tasjeel. Data submitted through this site is processed on infrastructure provided by Tasjeel in connection with website hosting services.
02 — Data We Collect
We collect the following categories of personal data:
- Contact form submissions — name, email address, and any information you voluntarily include in your message.
- Usage data — pages visited, time on site, referral source, browser type, and approximate geographic location (country or city level), collected automatically via Google Analytics.
- Cookie data — identifiers placed on your device by our analytics and tag management tools. See Section 4 for details.
We do not operate user accounts. We do not collect payment information. We do not knowingly collect data from individuals under the age of 18.
03 — How We Use Your Data
| Purpose | Data used | Basis |
|---|---|---|
| Responding to enquiries submitted via the contact form | Name, email, message content | Legitimate interest / pre-contractual steps |
| Understanding how visitors use the website and improving content | Usage data, cookie identifiers | Consent (via cookie notice) |
| Managing tags and tracking scripts without editing site code | Cookie identifiers, usage data | Consent (via cookie notice) |
We do not use personal data for automated decision-making or profiling.
04 — Cookies & Tracking Technologies
This website uses cookies — small text files stored on your device. We use two categories of cookies:
- Analytics cookies (Google Analytics) — collect aggregated, anonymised data about how visitors interact with the site. These cookies do not identify you personally. IP addresses are anonymised before storage.
- Tag management cookies (Google Tag Manager) — Google Tag Manager itself does not set cookies but may load third-party scripts that do. On this site, the only third-party tool loaded through GTM is Google Analytics.
We do not use advertising cookies, retargeting cookies, or social media tracking pixels.
You can manage or withdraw your consent to analytics cookies at any time through our cookie consent notice. You may also configure your browser to block or delete cookies — your browser's help documentation explains how. Blocking analytics cookies will not affect your ability to use this website.
05 — Third-Party Services
We share limited data with the following third parties in the course of operating this website:
| Service | Purpose | Data transferred |
|---|---|---|
| Google Analytics (Google LLC) | Website usage analytics | Anonymised usage data and cookie identifiers. IP addresses are anonymised. |
| Google Tag Manager (Google LLC) | Script and tag deployment | No personal data is sent to GTM directly; it manages the deployment of Google Analytics. |
| Tasjeel | Website hosting | All data submitted through or transmitted to this website passes through Tasjeel's hosting infrastructure. |
Google LLC processes data in accordance with its own privacy policy, available at policies.google.com/privacy. You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on.
We do not sell, rent, or otherwise transfer personal data to any other third party.
06 — Data Retention
Contact form enquiries are retained for as long as necessary to respond to and manage the enquiry, and for a reasonable period thereafter in case of follow-up. We do not retain contact form data beyond 24 months from the date of last interaction unless an ongoing client or contractual relationship requires otherwise.
Google Analytics data is retained for 14 months, in line with Google's default retention setting.
You may request deletion of your personal data at any time — see Section 7.
07 — Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — request that inaccurate or incomplete data be corrected.
- Deletion — request that we delete your personal data, subject to any legal obligations that require us to retain it.
- Objection — object to processing carried out on the basis of legitimate interest.
- Withdraw consent — withdraw consent to analytics cookies at any time through our cookie notice, without affecting any prior processing.
To exercise any of these rights, contact us at . We will respond within a reasonable period and no later than 30 days from receipt of your request.
08 — Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted transmission (HTTPS) and access controls on systems that hold contact enquiry data.
No method of transmission over the internet is completely secure. If you have reason to believe that your interaction with us has been compromised, please contact us immediately at .
09 — Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
Material changes — those that affect how we use your data in a substantive way — will be communicated through a notice on the website for a reasonable period following the update.
10 — Contact Us
For questions, concerns, or requests relating to this privacy policy or the personal data we hold, please contact:
TrustForce Project Management
Ras Al Khaimah, United Arab Emirates